Operator Details

Operator Name

OMNIVA

ISO Code

EE

PRIME services used

Tracked

Provided under PRIME network: Yes

Inbound: Yes

Outbound: Yes

Exprès

Inbound: Yes

Outbound: Yes

Delivery

Scanning Event Version

emsevt_v.3

Door

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Comments: items with up to 2 cm thickness only

Collect from a Post Office

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Different Address

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Secure Locker Box

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Comments: Parcel lockers

PO Box

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Official Delivery Days

Registered: Tue-Sat

Tracked: Tue-Sat

Exprès: Tue-Sat

IMRS: Tue-Sat

Dutiable Items Accepted

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Provide EMI for final delivery after an EMH

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

In what format are delivery advices provided

Registered: text_message

Tracked: text_message

Exprès: text_message

IMRS: text_message

Comments: Physical if no mobile phone no. available in address card

Do you have any specific requirements for delivery (e.g. recipient phone number, email address, tax id number etc.)?

Addressee mobile phone number is highly recommended as Estonian Consumers order a lot using parcel locker addressees. Without phone number we cannot inform addressee and items are sent back to origin country.

For Registered items, does your Post show a recipient name on your tracking website?

Yes

Recipient Delivery Confirmation

Physical Delivery Confirmation

Yes

Electronic Delivery Confirmation - via Text

Yes

Electronic Delivery Confirmation - via Text Comment

available only for domestic Customers with Estonian mobile numbers, extra charge

Electronic Delivery Confirmation - via Email

Yes

Electronic Delivery Confirmation - via Email Comment

for domestic Customers only, extra charge

Undeliverable Items

How many delivery attempts are made?

1

Is an advice of delivery left for undeliverable items?

Yes

How long are undelivered items held for?

15 days

Customs

What is your customs threshold in local currency or SDR for:

Documents: n/a

Documents currency: EUR

Samples currency: EUR

Gifts: 45

Gifts currency: EUR

Merchandise: 45

Merchandise currency: EUR

Maximum customs retention time

60

ITMATT

Post provides ITMATT data on

Registered: Yes

Tracked: Yes

Insured: Yes

Post requests ITMATT data on

Registered: Yes

Tracked: Yes

Insured: Yes

What percentage of ITMATT does your Post currently collect from your commercial mailers?

70

Is your post currently sending Electronic Advance Data (ITMATT and PREDES) to at least 1 country?

Yes

Useful Information

National Tracking URL

https://www.omniva.ee/eng

Website URL

https://www.omniva.ee