Operator Details

Operator Name

CTT Correios de Portugal

PRIME services used

Exprès

Provided under PRIME network: Yes

Inbound: Yes

Outbound: Yes

Delivery

Scanning Event Version

emsevt_v.3

Door

Registered: Yes

Tracked: Yes

Exprès: Yes

Collect from a Post Office

Comments: Only possible after a first delivery attempt

Collect from Store

Comments: Only possible after a first delivery attempt

Different Address

Comments: It is possible to delivery in a different address or different pick up point after the first delivery attempt. A card is left for pick and the addressee can request the second delivery attempt or pick up with an additional charge

PO Box

Registered: Yes

Tracked: Yes

Exprès: Yes

Comments: A note is left at the PO box to pick up the item at desk

Official Delivery Days

Registered: Monday to Friday

Tracked: Monday to Friday

Exprès: Monday to Friday

Dutiable Items Accepted

Registered: Yes

Tracked: Yes

Exprès: Yes

Delivered to named addressee only

Registered: Yes

Provide EMI for final delivery after an EMH

Registered: Yes

Tracked: Yes

Exprès: Yes

In what format are delivery advices provided

Comments: For all inbound items a physical card is left at the address in case of unsuccessful delivery

For Registered items, does your Post show a recipient name on your tracking website?

Yes

Undeliverable Items

How many delivery attempts are made?

1

Is an advice of delivery left for undeliverable items?

Yes

How long are undelivered items held for?

6 working days

ITMATT

Post provides ITMATT data on

Registered: Yes

Tracked: Yes

Insured: Yes

Post requests ITMATT data on

Registered: Yes

Tracked: Yes

Insured: Yes

Is your post currently sending Electronic Advance Data (ITMATT and PREDES) to at least 1 country?

Yes

Useful Information

National Tracking URL

https://www.ctt.pt/feapl_2/app/open/objectSearch/objectSearch.jspx?request_locale=pt

Website URL

https://www.ctt.pt