Operator Details

Operator Name

Hellenic Post - ELTA

ISO Code

GR

PRIME services used

Exprès

Inbound: Yes

Outbound: Yes

Prefix: LL

Delivery

Scanning Event Version

emsevt_v.3

Collect from a Post Office

Exprès: Yes

PO Box

Exprès: Yes

Official Delivery Days

Exprès: Mon, Tue, Wed, Thu, Fri

Dutiable Items Accepted

Exprès: Yes

In what format are delivery advices provided

Exprès: physical

Do you have any specific requirements for delivery (e.g. recipient phone number, email address, tax id number etc.)?

Only for business senders i.e. B2C traffic

Undeliverable Items

How many delivery attempts are made?

1

Is an advice of delivery left for undeliverable items?

YES

How long are undelivered items held for?

20 days

Customs

What is your customs threshold in local currency or SDR for:

Documents: 22 (for B2B & B2C) / 45 (for C2C)

Documents currency: EUR

Samples: 22 (for B2B & B2C) / 45 (for C2C)

Samples currency: EUR

Gifts: 22 (for B2B & B2C) / 45 (for C2C)

Gifts currency: EUR

Merchandise: 22 (for B2B & B2C) / 45 (for C2C)

Merchandise currency: EUR

Do you charge for presentation to customs?

Yes

If yes, how much is this charge?

3 euros

Maximum customs retention time

90 days

Useful Information

National Tracking URL

https://www.elta.gr/en-us/personal/tracktrace.aspx

Website URL

https://www.elta.gr