Operator Details

Operator Name

Cyprus Post

ISO Code


PRIME services used


Provided under PRIME network: Yes

Inbound: Yes

Outbound: Yes


Inbound: Yes

Outbound: Yes


Scanning Event Version



Exprès: Yes

Comments: An arrival notice written or sms is sent to the addresse for all registered items. The adressee should collect the item from the Post Office

Collect from a Post Office

Registered: Yes

Exprès: Yes

Different Address

Registered: Yes

Exprès: Yes

Comments: On addressee request

Secure Locker Box

Registered: Yes

Exprès: Yes

Comments: only items cantaining goods

PO Box

Exprès: Yes

Official Delivery Days

Registered: K+2 An arrival notice is delivered to the addressee

Exprès: K+2

Dutiable Items Accepted

Registered: Yes

Exprès: Yes

Delivered to named addressee only

Comments: To Authorized Person

Provide EMI for final delivery after an EMH

Registered: Yes

Exprès: Yes

In what format are delivery advices provided

Registered: customer's_choice

Exprès: physical

Do you have any specific requirements for delivery (e.g. recipient phone number, email address, tax id number etc.)?

Mobile Phone

For Registered items, does your Post show a recipient name on your tracking website?


Recipient Delivery Confirmation

Electronic Delivery Confirmation - via Email


Electronic Delivery Confirmation - via Email Comment

only upon request throught PROmitheas Proactive track & trace

Undeliverable Items

Is an advice of delivery left for undeliverable items?


How long are undelivered items held for?

30 days


What is your customs threshold in local currency or SDR for:

Samples: 17,10

Samples currency: EUR

Gifts: 45,00

Gifts currency: EUR

Merchandise: 17,10

Merchandise currency: EUR

Do you charge for presentation to customs?


If yes, how much is this charge?

3,50 Euro

Maximum customs retention time

1 Month

Useful Information

National Tracking URL


Website URL