Operator Details
Operator Name
PostNL
ISO Code
NL
PRIME services used
Exprès
Inbound: Yes
Outbound: Yes
Delivery
Scanning Event Version
emsevt_v.3
Door
Registered: Yes
Tracked: Yes
Exprès: Yes
Neighbour
Tracked: Yes
Exprès: Yes
Collect from a Post Office
Comments: Not at first delivery attempt but possible after first delivery attempt
Different Address
Comments: Expres: Yes, after the first attempt a note is put in the mailbox of the consignee. They can choose till 22:00 hour for a new date or location for delivery the following day. If the second attempt is unsuccessful the parcel will be send to a pick up point
PO Box
Registered: Yes
Tracked: Yes
Exprès: Yes
Comments: Registered: Note in PO Box - to be picked up at desk
Official Delivery Days
Registered: Tuesday - Saturday
Tracked: Tuesday - Saturday
Exprès: Tuesday - Saturday
Dutiable Items Accepted
Registered: Yes
Tracked: Yes
Exprès: Yes
Delivered to named addressee only
Registered: Yes
Comments: When this is a personal delivery, item may be delivered to all housemates with a min. age of 16 years. When this is a business delivery, items may only be delivered to the owner of the company (as registered in the chamber of commerce). The owner has the opportunity to authorize colleagues for a period of two years. When a post authorization is supplied, this person can sign and accept registered items.
Provide EMI for final delivery after an EMH
Registered: Yes
Tracked: Yes
Exprès: Yes
In what format are delivery advices provided
Comments: Possible via PostNL app
Do you have any specific requirements for delivery (e.g. recipient phone number, email address, tax id number etc.)?
This is no requirement. ITMATT helps with faster processing
Undeliverable Items
How many delivery attempts are made?
1
Is an advice of delivery left for undeliverable items?
Yes
How long are undelivered items held for?
7 days
Customs
What is your customs threshold in local currency or SDR for:
Documents: 22
Documents currency: EUR
Samples: 22
Samples currency: EUR
Gifts: 45
Gifts currency: EUR
Merchandise: 45
Merchandise currency: EUR
Do you charge for presentation to customs?
Yes
If yes, how much is this charge?
€ 13, equals approx. 10.40 SDR
Maximum customs retention time
14
ITMATT
Post provides ITMATT data on
Registered: Yes
Tracked: Yes
Insured: Yes
Post requests ITMATT data on
Registered: Yes
Tracked: Yes
Insured: Yes
What percentage of ITMATT does your Post currently collect from your commercial mailers?
Expected 100% by end 2019
What percentage of ITMATT does your post currently collect from your retail mailers?
Expected 100% by end 2019
Is your post currently sending Electronic Advance Data (ITMATT and PREDES) to at least 1 country?
Yes
Useful Information
National Tracking URL
https://jouw.postnl.nl/#!/track-en-trace/zoeken
Website URL