Operator Details

Operator Name

PostNord Denmark

ISO Code

DK

PRIME services used

Registered

Provided under PRIME network: Yes

Inbound: Yes

Outbound: Yes

Prefix: R series

Exprès

Inbound: Yes

Outbound: Yes

Prefix: L series

IMRS

eBuyer Post: Yes

Delivery

Scanning Event Version

emsevt_v.3

Door

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Comments: DK has not signed the Tracked agreement. DK is only buyer post

Collect from Store

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

PO Box

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Official Delivery Days

Registered: 5 days

Tracked: 5 days

Exprès: 5 days

IMRS: N/A

Dutiable Items Accepted

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

Provide EMI for final delivery after an EMH

Registered: Yes

Tracked: Yes

Exprès: Yes

IMRS: Yes

In what format are delivery advices provided

Registered: physical

Tracked: physical

Exprès: physical

IMRS: physical

Do you have any specific requirements for delivery (e.g. recipient phone number, email address, tax id number etc.)?

Appreciate phone number and e mail address in EDI and that phone number is visible on the label

For Registered items, does your Post show a recipient name on your tracking website?

Yes

Recipient Delivery Confirmation

Electronic Delivery Confirmation - via Text

Yes

Undeliverable Items

How many delivery attempts are made?

1

Is an advice of delivery left for undeliverable items?

Yes

How long are undelivered items held for?

14 days

Customs

What is your customs threshold in local currency or SDR for:

Documents currency: DKK

Samples currency: DKK

Gifts: 360

Gifts currency: DKK

Merchandise: 360

Merchandise currency: DKK

Do you charge for presentation to customs?

Yes

If yes, how much is this charge?

160 DKK, including VAT

Maximum customs retention time

N/A

ITMATT

Post requests ITMATT data on

Registered: Yes

Tracked: Yes

Insured: Yes

What percentage of ITMATT does your Post currently collect from your commercial mailers?

> 90 %

What percentage of ITMATT does your post currently collect from your retail mailers?

> 50 %

Useful Information

National Tracking URL

https://www.postnord.dk/en

Website URL

https://www.postnord.dk